Airsoft Bazaar is the largest airsoft marketplace in Europe. This means that you have a lot of choice in what you purchase.
At Airsoft Bazaar, we strive to create an easy, enjoyable and safe trading platform for buying and selling your airsoft items. Fortunately, the airsoft community is generally a decent community that practices fair play and fair trade. But unfortunately there are always exceptions to this rule, and these people try to take advantage of your trust. Airsoft Bazaar combats scams with all possible effort, for example through NABV number checks and active moderators. By thinking logically, you can also prevent a lot of trouble yourself. Keep the following tips in mind when purchasing airsoft goods.
Tip 1: Stay critical!
If something seems too good to be true, it often is. Ask about the origin and the reason for sale and try to get as many purchase proofs as possible.
Tip 2: Always let communication go through Airsoft Bazaar
Let questions, bids and payments always go through Airsoft Bazaar. This ensures that everything is documented in writing. Without communication or payment via Airsoft Bazaar, we cannot investigate anything.
Tip 3: Pay with buyer protection
When an item is shipped, always ask for a payment request with buyer protection. Your money then stays safely with Airsoft Bazaar until you have received the item. If something is wrong, you start a dispute in the chat and the payout is paused. Read How to use payment requests with buyer protection and How do disputes work in the chat?
Tip 4: Know who you are dealing with
Make sure you have a good idea of who you are dealing with. Look at other listings from the seller and their reviews, for example. Check the details on Politie.nl. Also check the buyer or seller via Google, social media and internet forums. Additionally, airsoft is a sport with many legal rules, so it is not unusual to ask for identification.
Tip 5: Make clear agreements
Choose a place and time where you both feel comfortable. In the case of shipping, make sure you receive photos or videos beforehand showing the condition and proper functioning of the product. Ask for a written note with the name and date in these videos or photos. When picking up, always make sure you can test the purchased item before paying.
Tip 6: Check goods for authenticity
Especially scopes and clothing can sometimes be counterfeit. Ask the seller about this. For scopes, ask for a video and the serial number of the scope. These can be very expensive products. Serial numbers and videos can often be sent to the manufacturer of the scope, who will then assess their authenticity. For clothing, ask for a photo of the brand, the tag on the inside of the clothing or the original purchase receipt. If you have doubts about an item, contact us. We have experience in checking the authenticity of scopes and clothing.
Tip 7: If things go wrong
If something does go wrong, try to resolve it between yourselves in the chat first. Did you pay with buyer protection? Then do not release the amount and start a dispute: the money stays safe while you look for a solution. If the seller stops responding altogether, contact us. Do you suspect a scam? Report the user via the report function and read Help! I'm scammed.
We also have a dedicated page with tips for sellers.