Paying in the Airsoft Bazaar webshop is quick and secure. You choose a payment method at checkout and are then sent to our payment provider Pay.nl. As soon as your payment is confirmed, you receive an order confirmation with your invoice as a PDF, in the language you ordered in.
Payment methods
- iDEAL: pay directly through your Dutch bank.
- Bancontact: for payments from Belgium.
- Credit card: Visa, Mastercard and American Express, secured with 3-D Secure.
- PayPal: pay with your PayPal balance or a linked card.
- Apple Pay and Google Pay: pay with the card stored on your phone or in your browser.
- Klarna: receive your order first and pay later. Klarna checks your details during checkout and may decline a request. We do not see the outcome of that check; contact Klarna if you have questions about it.
You pay nothing extra for any payment method. Which methods you see depends on the country of delivery.
Prices and VAT
All prices in the webshop include VAT. The price you see is the price you pay; the invoice shows the VAT rate of the country of delivery, as required under the EU one-stop-shop rules. For deliveries outside the EU the invoice shows 0% VAT and the carrier charges import VAT and duties on delivery. Read more in VAT and invoices.
Secure payment
Payments run through Pay.nl, a licensed payment service provider supervised by De Nederlandsche Bank. Your card or bank details are never stored by Airsoft Bazaar. The connection is encrypted and credit card payments use 3-D Secure.
Payment failed or cancelled?
If a payment fails or you close the payment screen, your order stays in the status pending and we keep the items reserved for you for 60 minutes. You receive an e-mail with a link to pay again. Is the order still unpaid after 60 minutes? Then it is cancelled automatically and the stock is released. Nothing is charged for a failed payment. Did an amount get debited anyway? It is refunded automatically by your bank or Pay.nl, usually within a few working days.
Paid twice?
That almost never happens, but if you see two debits for one order, e-mail us at [email protected] with your order number and a screenshot. We refund the extra payment and you receive a credit note for it.
Invoice
Your invoice is attached as a PDF to the order confirmation and you can download it at any time under My orders in your account. If we refund an order or part of it, for example after a return or a cancellation, you receive a credit note the same way. Keep the invoice for warranty claims, see warranty and defects.
Refunds
Refunds always go back to the payment method you used. Cancelled a paid order yourself under My orders? Then the refund is requested at Pay.nl automatically. Depending on your bank or card issuer it takes 1 to 5 working days before the amount is visible. Paid with Klarna? Then Klarna adjusts or cancels your Klarna invoice.
Discounts
Discount codes and the Plus, Pro and business account discount are entered or applied in the cart before you pay. Read more in discount codes and account discount.
Questions about a payment?
E-mail [email protected] and mention your order number. We will sort it out for you.