Where are the settings?
Go to My account and open the tab Notifications. Under Notification settings you choose per topic how you want to be informed. Save your choice with Submit.
The three topics
- Bids: new bids on your listings and a message when you have been outbid. By e-mail or as a push notification.
- Messages: unread chat messages from buyers and sellers. By e-mail or as a push notification.
- News and offers: updates about the platform, new features and offers. By e-mail only; untick Email to stop receiving them.
E-mail or push
For bids and messages, push takes priority over e-mail:
- Is Push notification ticked and is at least one device subscribed? Then you get a push notification and no e-mail for that topic.
- Is push off, or is no device subscribed any more? Then you get the e-mail again.
You therefore always receive bids and messages through one of the two; you choose which. The notifications in your dashboard on the site are always visible.
Turning on push notifications
Under Push notifications on the same tab you click Turn on for this device and allow notifications in your browser. Push works per device, so repeat this on your phone, tablet and computer if you want them everywhere.
- Under Subscribed devices you see where push is on. Use Remove for one device or Unsubscribe all devices for all of them.
- If you blocked notifications for the site in your browser, you first allow them again in the browser settings.
- On iPhone and iPad push only works after you add the site to your home screen.
What you cannot switch off
These settings only cover the three topics above. Messages that belong to something you are doing are always sent, for example about a payment request or a dispute, a review about you, a change of your e-mail address, and the approval of your account.
The e-mails about new listings for a saved search are managed per search. Read Saved searches.