Is buyer protection possible with pickup?
Yes. A payment request does not require a shipment. In the form you enter the Item price and you enter 0 for the Shipping costs; the form says so itself: "Enter 0 for pickup or free shipping." The buyer pays through Airsoft Bazaar before the appointment and the amount is held until the buyer has the item.
Step by step
- Agree on the price and on a time and place in the chat.
- The seller creates a payment request with 0 shipping costs, or the buyer makes a proposal. See Creating a payment request step by step.
- The buyer pays. Wait until the chat shows that the payment is confirmed before you meet: while a payment is still being processed, the item should not be handed over yet.
- At the pickup the buyer checks the item.
- Is everything in order? The buyer opens View details in the chat and clicks I have received the item. The amount is then released to the seller immediately. This cannot be undone.
Tips for the seller
- Only hand over the item once the payment is confirmed in the chat.
- Ask the buyer to confirm receipt on the spot. Without a confirmation the amount is released automatically 10 working days after payment.
- A track & trace is only required when you ship via a courier, not for pickup.
Tips for the buyer
- Check the item before you click I have received the item.
- Is the item not as described? Do not release the amount and start a dispute via Start dispute before the automatic release. Read How do disputes work in the chat?
- The buyer protection percentage and the service fee apply to pickup as well; they are calculated over the item price.