Every product page in the webshop has a section Questions about this product. There you read the questions other customers asked, with our answers, and you can ask your own.
Asking your question
- Click Ask a question on the product page.
- Type your question (at least 10 characters), for example whether a magazine fits your replica.
- Not logged in? Then also fill in your name and e-mail address; you do not need an account. If you are logged in, we use the details of your account.
- Click Send question.
How you get the answer
We send the answer to your e-mail address. If the answer helps other customers too, we put the question and the answer on the product page. Your name then appears with the question; your e-mail address is never shown.
Good to know
- You can have a few open questions per product at a time. If you reach that limit, we first answer the ones you already asked.
- We read every question before it appears on the page, so it is not visible to others right away.
- Product questions are meant for questions about the product itself. For a question about your order, delivery or return, see tracking your order or mail [email protected] with your order number.
Want to share your experience with a product you bought? See product reviews.